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Library Policies

Library policies


Your library regulations

We have rules to help ensure the smooth running of our library service and to provide a welcoming and friendly environment. Our resources, including online content, are for educational use only.

Our Libraries Manager may change services, such as opening hours or access to content whenever necessary.

Equipment such as laptops can only be used within the library and must not be taken outside of the library. The Libraries Manager can remove your right to borrow.


Borrowing of books, journals and DVDs

Your student identity card is your library card. Items will only be issued to you with a valid student card. Students who have forgotten their card cannot borrow any items.

STUDENTS: Students can borrow 10 items at any one time.

STAFF: Membership of the library is open to all members of staff. Staff may borrow 20 items at any one time.

Books can be borrowed for 1 week or 4 weeks. Any one week item is identified by a red label on the spine. Reference copies of books can be used in the library only and are not for borrowing.


Borrowing of equipment

Students and staff can borrow one laptop at any one time. Equipment borrowed by students can only be used within the library (includes laptops, laptop chargers, headphones, mice, light boxes, SD card readers, phone chargers, external CD drives, calculators and HDMI cables).

All equipment borrowed must be returned by 6.45pm, Monday-Thursday and 4.45pm on Friday.

Do not leave equipment unattended or left at a desk, you are responsible for college property whilst it is issued to you on your student card. If you do not return the equipment and leave it unattended, your borrowing rights will be withdrawn.

You are responsible for the items on your account.


Overdue items & fines

Students are charged at the following fines rates if they allow items they have borrowed to become overdue:

4 week loans: 10p per day up to a maximum of £2

1 week loans: 10p per day up to a maximum of £2

No borrowing will be permitted (books, journals, DVDs and laptops) unless all fines are cleared.


Renewal of items

You can only renew overdue library items once any outstanding fine has been paid and cleared. You can renew items twice online without the item being seen by library staff. After this, you should bring the items you wish to renew into the library. You can renew books, journals and DVDs by calling the library, logging in to your library account and using the self-issue machines in the library.

Long overdue items, where the fine has reached £2 per item, 20 days+, can only be renewed on library staff seeing the item. You will not be allowed to borrow any further items (including laptops) until you return all overdue resources.


Reserving items

Students and staff can place a hold on any book that is currently borrowed. Students will be notified by text message (where possible) and by email to their student email address. Staff will be notified by email to their college email address. An item that is on hold will be kept for 7 days for collection. After this, the hold will be cancelled and the book put back into circulation.


Lost, damaged and stolen goods

If you lose or badly damage items you are responsible for paying the full replacement cost of the item. Alternatively, you can provide the library with a replacement copy of the item.

If your items are stolen we will expect you to provide a police report as proof that these items have been stolen and we will remove the cost of replacement from your account.

As a student of City of Glasgow College, you are responsible for:

  • Keeping your student identity card safe and not letting anyone else use it
  • Keeping anything you borrow in good condition and not passing them to anyone else
  • Returning anything you borrow on time. We will try to send you reminder notices but you should not rely on these. All items are date stamped with the return date on the first page or you can print a receipt at a self-issue machine.
  • Paying for items you lose or damage. Our books, journals, DVDs and equipment are college property. In line with the student code of conduct, you will be financially liable for any damages or loss of college property.

Keep your libraries clean and tidy, please remember to discard of any rubbish and place in the bins provided.


Return/payment of items that have been invoiced

If you have long overdue materials these will be invoiced for by the College Finance department. You will not be allowed to borrow any further resources (including laptops). A note indicating this will be placed on each invoiced item and on your library record. Once paid for, your account will be cleared and you are welcome to borrow items from our libraries.

Fines disputes/claim returns

In the rare case of a dispute over fines or claim returns, the matter can be referred to a librarian. If the item is on your account and not on our shelves you are responsible for the items. 


Your library spaces at City and Riverside Campuses

To keep a good working environment for everyone, we encourage you to not:

  • Eat in the library. This is to ensure equipment is available in a good state for all our students and that collections are not damaged and/or become unclean. You may bring drinks into the library but they must be covered.
  • Make too much noise (including talking on mobile phones). Level 5 at City Campus is for Quiet Study only, it is important to be respectful of other students studying. Take any calls on your mobile outside of the library and lower or turn your phone to silent so as not to disturb any other students studying. 
  • Please remove all rubbish, empty bottles, coffee cups and place in the bins provided; we will not clean up after you.
  • Do anything else that disturbs or distracts other students and staff who are studying and working in the library.
  • Use your spaces in a disrespectful manner, the library team may ask you to move or leave the library if they consider your behaviour is disturbing others or you are not engaged in study or group work.

If the Libraries Manager, or senior members of staff present considers your behaviour unnacceptable, they can suspend you from using library services. We will assume you have read and understood the student code of conduct and report this behaviour to your Curriculum Head. We, as a library service, try our utmost to encourage students to keep noise to a minimum  - please help our teams by alerting them to any unnecessary disruptions or unacceptable levels of noise.

You can email us at library@cityofglasgowcollege.ac.uk, call City Campus Library 0141 375 6824 or Riverside Campus Library 0141 375 5333.


IT equipment and software

When you use college equipment, you agree to the Acceptable Use Policy. Software on our equipment has been purchased for educational use only.


Security and lost property 

Entry to our City Campus Library after 5pm is by door swipe access using your student identity card. As documented in the student code of conduct policy, you must carry your card at all times for physical access to college services and as a form of identification. A member of staff can ask you to show your card to confirm your access to the library service and identity.

We have electronic security systems in place to stop theft of library items. If the alarm sounds, please check you have had all your borrowed items issued to you. If it is a false alarm, go to one of our service points and library staff will check any library items you may have. In the event of an emergency, leave the building immediately, following any instructions you have been given or see on notices.

Any lost property left in the library will be passed to 2nd floor Reception at City Campus and Riverside Campus reception on the ground floor. If we can locate your name from the item we will text or email you. No property is held overnight in the libraries.


Additional library policies

The following library policies below are also in effect:

Collections Development Policy

Communications and Student Engagement


Library zones explained

We like to provide an environment that is as varied and interesting as our students. To enable this, we encourage you to use the library creatively. Our Riverside Campus Library is on one floor and areas have been zoned using signage.

Each floor is zoned at City Campus library:

Level 3: Group work and collaborative study. This level of the library is for studying, group work and collaboration. Study booths must be booked - please book at the service point with your student card.

The library team may ask you to move or leave the library if they consider your behaviour is disturbing others or you are not engaged in study or group work.

Level 4: Some group work, individual study, quiet conversations.

Level 5: Quiet study spaces, no chatting or talking permitted. Silent study room available where no mobile phones or conversation is permitted.


Level 3 at City Campus Library and designated areas at Riverside Campus Library


Collaboration, group study, collective working.

Covered drinks allowed.

Use of mobile phones for talking, texting, instagramming and selfie taking.

Laptop and headphone borrowing

Drop in and print area (three laptops available beside printers for quick access)

Printing available

Large cutting and crafting area

Filming permitted, check with library staff first.

Presentation practice spaces available

Conversation and chatting, please respect your fellow students who are studying.

No hot or cold food.


Level 4 at City Campus Library and designated areas at Riverside Campus Library


Some group work, individual study.

Covered drinks allowed.

Use of mobile phones for texting, instagramming and selfie taking.

Small cutting and crafting area available

Filming permitted, check with library staff first.

Headphone borrowing

Two flatbed scanners available

No talking on mobile phones

No food



Level 5 at City Campus Library and designated areas at Riverside Campus Library


Quiet study and silent study

Covered drinks allowed.

Discreet mobile phone usage, only on silent

Small cutting and crafting area available

Filming permitted, check with library staff first.

Laptop and headphone borrowing

Silent study room available *Level 5 of City Campus Library only

Individual study spaces with USB charging available

Two flatbed scanners available

NBS Building specification software available, check with library staff

No group study

No talking on mobile phones

No food

No conversation




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