Ask The Library Team Chat Service

During the 2023 summer term, our live chat service will be offline. Please contact us at if you have any questions. 

During term time, you can use our live chat service if you have a query about the library service.

The service will operate between the following hours:

Monday  09:00 - 12:00 and 14:00 - 17:00
Tuesday  09:00 - 12:00 and 14:00 - 17:00
Wednesday  09:00 - 12:00 and 14:00 - 17:00
Thursday  09:00 - 12:00 and 14:00 - 17:00
Friday  09:00 - 12:00 and 14:00 - 17:00

City of Glasgow College Library uses LibAnswers as our Ask the Library Team communication platform. The library uses the information provided in this form to respond to your questions as well as to gather aggregate usage statistics on the use of this platform. In submitting this form, you acknowledge that the information you provide will be transferred to LibAnswers for processing in accordance with their Privacy Policy and GDPR Compliance Terms.

If your query is of a non-library matter please refer it to the appropriate department within the college. The library cannot provide assistance to questions relating to matters other than library matters.

For non-library matters, you can check your course guidance for help, contact your lecturer, consult the college website or call 0141 375 5555 for assistance. For IT assistance please contact and for MyCity help please contact