FAQs

Our FAQs provide answers to common questions about the library, its services and resources. To search or filter our FAQs please consult our FAQs page.

Can I use the library to study?
Last Updated: Sep 27, 2023 | Topics:
- Using the library
| Views: 478
Can I borrow a laptop and other equipment?
Last Updated: Jul 31, 2023 | Topics:
- Using the library
| Views: 213
Who do I contact if I need IT help?
Last Updated: Feb 01, 2023 | Topics:
- IT
| Views: 137
Can I use the printers/photocopiers?
Last Updated: Sep 27, 2023 | Topics:
- Using the library
| Views: 130
How do I borrow items?
Last Updated: Sep 27, 2023 | Topics:
- Borrow/Renew/Return
| Views: 99
How do I top-up my print balance?
Last Updated: Feb 01, 2023 | Topics:
- IT/Print/Copy
| Views: 97
What are the library opening hours?
Last Updated: Sep 27, 2023 | Topics:
- Using the library
| Views: 94
Do I need to book a study space in advance?
Last Updated: Sep 27, 2023 | Topics:
- Using the library
| Views: 87
Can students renew borrowed items?
Last Updated: Feb 01, 2023 | Topics:
- Borrow/Renew/Return
| Views: 74
Can I buy stationery?
Last Updated: Sep 27, 2023 | Topics:
- Using the library
| Views: 72
Can I still use the soft seating on Level 5 at City Campus?
Last Updated: Feb 03, 2023 | Topics:
- Using the library
| Views: 60
Where can I get help with referencing?
Last Updated: Feb 01, 2023 | Topics:
- Referencing & Research
| Views: 60
How many items can I borrow?
Last Updated: Sep 27, 2023 | Topics:
- Borrow/Renew/Return
| Views: 59
Does the library have a live chat service?
Last Updated: Jul 31, 2023 | Topics:
- General enquiry
| Views: 58
Can I still drink covered drinks?
Last Updated: Feb 03, 2023 | Topics:
- Using the library
| Views: 57
Will I be able to use a library computer?
Last Updated: Sep 27, 2023 | Topics:
- Using the library
| Views: 56
Will there be any fines for overdue items?
Last Updated: Feb 03, 2023 | Topics:
- Borrow/Renew/Return
| Views: 55
How can I contact the library?
Last Updated: Jul 24, 2023 | Topics:
- Using the library
| Views: 55
Can I study in the library?
Last Updated: Feb 03, 2023 | Topics:
- Using the library
| Views: 52
How do I log into my library account?
Last Updated: Jul 31, 2023 | Topics:
- Borrow/Renew/Return
- Using the library
| Views: 49
Can I request a book that someone else has on loan at the moment?
Last Updated: Sep 27, 2023 | Topics:
- Using the library
| Views: 48
Does the library still have daily newspapers?
Last Updated: Sep 27, 2023 | Topics:
- Using the library
| Views: 48
Is Reading Ahead running?
Last Updated: Feb 03, 2023 | Topics:
- General enquiry
| Views: 44
How do I connect to Eduroam?
Last Updated: Feb 03, 2023 | Topics:
- WiFi
| Views: 44
Can I print and scan documents for student services if I don’t have a student network account yet?
Last Updated: Feb 03, 2023 | Topics:
- Using the library
| Views: 44
Are there library catalogues available in the libraries?
Last Updated: Feb 01, 2023 | Topics:
- Using the library
| Views: 43
I would like to phone the library, can I do this?
Last Updated: Sep 27, 2023 | Topics:
- General enquiry
| Views: 41
How do I login to Digital Resources?
Last Updated: Feb 01, 2023 | Topics:
- Digital Resources
| Views: 41
What can I use the self-service machine for?
Last Updated: Jul 31, 2023 | Topics:
- Borrow/Renew/Return
| Views: 40
Can I borrow an item that someone has just brought back?
Last Updated: Sep 27, 2023 | Topics:
- Borrow/Renew/Return
| Views: 40
Can I borrow print journals?
Last Updated: Sep 27, 2023 | Topics:
- Borrow/Renew/Return
| Views: 39
What library services are available on campus?
Last Updated: Sep 27, 2023 | Topics:
- Using the library
| Views: 39
Can I ask library staff for IT assistance?
Last Updated: Feb 03, 2023 | Topics:
- IT
| Views: 39
Can I place a Click and Collect for either campus library?
Last Updated: Sep 27, 2023 | Topics:
- Borrow/Renew/Return
| Views: 38
How do users change their personal details on their library account?
Last Updated: Feb 03, 2023 | Topics:
- Using the library
| Views: 37
How do I search digital resources for a particular subject?
Last Updated: Feb 01, 2023 | Topics:
- Digital Resources
| Views: 37
How do I login to my library account?
Last Updated: Jul 31, 2023 | Topics:
- IT
| Views: 34
Do I have to return my borrowed items to the campus I borrowed them from?
Last Updated: Feb 03, 2023 | Topics:
- Borrow/Renew/Return
| Views: 32
How to reset a forgotten password: Who can help?
Last Updated: Feb 01, 2023 | Topics:
- IT
| Views: 32
How does a student pay for for lost items once they receive an invoice from the College?
Last Updated: Feb 03, 2023 | Views: 29
Can I use the library lift?
Last Updated: Feb 03, 2023 | Topics:
- Using the library
| Views: 29
Does the library offer library inductions for students?
Last Updated: Feb 01, 2023 | Topics:
- General enquiry
| Views: 28
Who do I contact if I am unable to login to Digital Resources?
Last Updated: Jul 31, 2023 | Views: 23
Do I need to pay for printing in the College?
Last Updated: Feb 03, 2023 | Topics:
- IT/Print/Copy
- Using the library
| Views: 20
How can I organise an online tutorial to learn about Digital Resources?
Last Updated: Feb 01, 2023 | Topics:
- Digital Resources
| Views: 20
Are there any referencing videos available?
Last Updated: Feb 03, 2023 | Topics:
- Referencing & Research
| Views: 19
Which referencing style does the College use?
Last Updated: Feb 01, 2023 | Topics:
- Referencing & Research
| Views: 16
Do I need to use numbering or footnotes when I reference in my essay or report?
Last Updated: Feb 01, 2023 | Topics:
- Referencing & Research
| Views: 16
How do students borrow from the library?
Last Updated: Feb 01, 2023 | Topics:
- Borrow/Renew/Return
| Views: 14
What is paraphrasing?
Last Updated: Feb 01, 2023 | Topics:
- Referencing & Research
| Views: 13

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